Since my earlier career in community development, my working life has been about developing people and organisations. My approach is to offer empathy and people skills, combined with thoroughly professional consultancy services. I recognise commissioning external consultants takes time, effort and hassle. So I hope that when you’ve chosen Phillips Development, you will enjoy a good working relationship that delivers more than you expected.

My qualifications are listed below. I usually work as a sole practitioner, but I am able to introduce colleagues of equal seniority if the size of your brief requires this.

Qualifications and Accreditations

MBA (Human Resource Management specialism)
Cass Business School (formerly City University Business School, London)

Chartered Fellow
Chartered Institute of Personnel and Development, London

Accredited professional business coach
School of Coaching, London/University of Strathclyde

Full member and accredited coach, Association for Coaching

Accredited occupational tester (level B)
British Psychological Society

Accredited Clean Language Facilitator (basic level)
Clean Change Company, Isleworth

 

Other memberships (non-qualified)

Charter  Member, International Positive Psychology Association

Associate Member, British Psychological Society (BPS); member of  BPS special group in coaching psychology

What you can expect

In choosing Phillips Development you will be paying for expert services from a senior practitioner with solid experience.

I aim to be kind, respectful, knowledgeable and skilled in everything I do.

I know that clients will gain most value if our relationship is pleasant, relaxed and productive. In order to do this, I will work carefully with you to understand and define your requirements, clarify our respective roles and responsibilities, specify the scope of the work, and agree a fair and final price.

I always remember that clients expect results and make myself accountable for these. I stick to agreed timetables, deliver within agreed deadlines and stay within cost limits.

I do not misrepresent my qualifications, abilities or experience, and undertake to only work within my areas of competence.

I undertake continuing professional development and appropriate professional supervision in all areas of my expertise.

I put into practice my values of shared learning, both by developing capacity in clients and by seeking opportunities to introduce colleagues with requisite skills.

All work is backed up by quality standards, equality statements, and codes of professional practice and professional indemnity. We observe employment, discrimination, environmental and safety legislation and aim to model best practice in these areas.